Parts Counter Associate Bill Estes Chrysler Dodge Jeep Ram - #100178

Asbury Automotive Group


Date: 04/19/2022 18:30 PM

City: Brownsburg, Indiana

Salary: $50,000 / year

Contract type: Full Time

Work schedule: Full Day

Overview:


Bill Estes Chrysler Dodge Jeep Ram
is seeking a
Parts Counter Associate



























$50k+/year based on experience!


























We are looking for a strong, energetic, people-focused
Parts Associate to join our team!




Full Time,

Weekly Pay,
Benefits Package Available




Bill Estes CDJR participates in FCA's Degrees At Work Program!
JUMPSTART YOUR PATH TO A BACHELOR’S DEGREE



Tuition and books are covered for ALL Bachelor programs!



Benefits:

Pay and Recognition:



  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock equity grant awards (select management and front-line team member’s eligible!)

Insurance / Retirement:



  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 8 weeks paid pregnancy leave (disability leave)
  • Health savings
  • Flex spending accounts (tax free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match

Learning, Tuition Assistance and Career Development:



  • Digital career path tool to assist with career development
  • Continuous training through Asbury University

Additional advantages:



  • Student loan relief resources
  • Employee assistance program
  • Employee discounts on vehicle purchases, parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives
  • Aggressive Employee referral program with bonus opportunities
Responsibilities and Qualifications:

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone






  • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Inform customers of companion part requirements while ensuring the customer is exposed to the full product line
  • Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
  • Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
  • Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable
  • Pull and fill orders from stock
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention
  • Notify all necessary parties when special ordered parts have been received
  • Pull orders and ensure sure all parts are tagged with customer names and job number
  • Follow department policy and instructions on the special ordering of parts, plus S.O. aging
  • Follow up on back-ordered parts and replenishes assigned inventory daily
  • Maintain a prompt, efficient and timely flow of paperwork
  • Makes sure all internal requests for parts are billed on service repair order
  • Verifiy will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
  • Receive payment from retail customers or obtain credit authorization
  • Assist outside sales representatives with their orders
  • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
  • Ability to multi-task in a fast paced environment
  • Strong computer & phone skills is required (Internet, MS Outlook)
  • Bi-lingual is always a plus!
  • Must be at least eighteen years of age
  • Must have a valid Driver’s License
  • Must be able to pass pre-employment screen (background and drug test)

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