Adult Services Worker I/II - #100383

Yolo County, CA

Date: 04/19/2022 21:30 PM

City: Woodland, California

Salary: $52,160 - $63,400 / year

Contract type: Full Time

Work schedule: Full Day

Yolo County, a place where YOU belong!

The average person spends one third of their life at work. Why not spend that time in an environment where you are seen for who you are, celebrated for the diversity you bring, and valued for your potential to contribute to an innovative and dynamic workforce? Yolo County is committed to creating and sustaining an inclusive and equitable workplace which supports and values our diverse community.

Come join us! This is where YOU belong.

County of Yolo Health and Human Services Agency (HHSA) is recruiting to fill one (1) regular, full-time position in the class of Adult Services Worker. This position will work with In-Home Supportive Services (IHSS) program. Bilingual Russian is preferred however candidates who meet the minimum qualifications will be added to an eligible list to be considered for additional Adult Services Worker I/II vacancies within the department.

In-Home Supportive Services (IHSS) program provides services to eligible people who are low-income elderly, blind, and/or disabled. To be eligible, a person must be unable to remain safely in their own home without the assistance. IHSS is considered an alternative to out of home care

The ideal candidate is empathetic, objective, thrives in an environment of diversity, and able to perform effectively in challenging situations. They should possess strong written and verbal communication skills, be highly organized, have excellent judgment and decision-making skills. Additionally, ideal candidate should have the ability to collaborate with other community partners, programs and agencies to connect recipients to appropriate resources

Interested applicants should submit an online County of Yolo Employment Application, responses to supplemental questions, and verification of education by the closing date. Verification of education in the form of official or unofficial transcripts must be submitted at the time of filing. Incomplete applications will not be accepted.

Adult Services Worker I:




Adult Services Worker II:




Under supervision, performs initial and continuing eligibility determinations for In Home Supportive Services; performs comprehensive risk and safety assessments; provides skilled casework services to meet the needs of people who are aged, blind, and/or disabled and at risk of out of home placement; develops individual assessments utilizing skilled social work methods, principles and practices; makes appropriate referrals for health, mental health and social services; and works collaboratively with county departments, community agencies and service providers.

Distinguishing Characteristics
The Adult Services Worker class has two salary levels, and positions in this class are flexibly staffed. The Adult Services Worker I is the entry-level professional classification in this classification series. Initially, incumbents work under close supervision, and are given detailed instructions in the performance of routine casework services and eligibility determinations that are more structured and repetitive than those assigned to the Adult Services Worker II. As skills and knowledge are developed, incumbents are expected to perform increasingly responsible and difficult assignments.

Incumbents may advance to Adult Services Worker II after demonstrating the ability to perform the full journey level duties of the class. The Adult Services Worker II is the journey level professional classification responsible for performing the full range and scope of adult services investigations and casework. Incumbents work under general supervision and are expected to be proficient in performing a variety of responsible and difficult professional casework services and eligibility determinations. Incumbents at the journey level may provide training and resources to entry level Adult Services Workers.

Essential Functions

Duties may include, but are not limited to, the following:

  • Interviews clients in a variety of settings such as home, hospital, nursing home, etc. to assess need for services.
  • Discusses and assesses supportive services needed by client, determines client's level of functionality through observation and advanced interviewing skills, and determines client's functional index.
  • Determines eligibility for supportive services, ensures proper Notices of Action are generated by automated computer system, authorizes advance payments for supportive services providers, and reconciles advance payments.
  • Makes referrals for medical evaluation, contract providers and/or supportive services.
  • Advocates for and assists client in obtaining supportive services including services to meet basic needs such as safety, food, shelter, clothing, medical care, etc.
  • Maintains thorough and up-to-date knowledge of Federal, State and County rules, regulations, policies and procedures related to social services programs.
  • Interprets rules, regulations, policies and programs for clients and the public.
  • Provides culturally competent services by identifying and understanding cultural diversity. Provides outreach and training to community-based organizations, service providers and other community agencies and individuals and may serve on related committees.
  • Maintains regular contact with clients in accordance with state and federal mandates.
  • Completes psychosocial assessments; and prepares written reports of findings.
  • Works with the Yolo County District Attorney's Office and local law enforcement agencies; attends court hearings and testifies under oath as necessary.
  • Documents, compiles and maintains case records using manual and automated case management systems such as CMIPS.
  • Performs related duties as assigned.

Employment Standards

Adult Services Worker I
Education: Bachelor's degree from an accredited college or university with a major in social work, sociology, social science, counseling, psychology or other related field.
Experience: None required.

Adult Services Worker II
Education: Bachelor's degree from an accredited college or university with a major in social work, sociology, social science, counseling, psychology or other related field; AND
Experience: Two (2) years of social services casework experience, including a minimum of one (1) year of experience performing IHSS eligibility determinations in a local government agency comparable to the Yolo County class of Adult Services Worker I.

Both classifications
License: Positions in this classification require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.

Special Requirement: Some positions in this class require the incumbent to work on call shifts on a rotational basis including evening and weekend work.

The knowledge and abilities listed below are required at the Adult Services Worker II level. Those candidates entering the classification series at the entry level should possess basic/foundational knowledge and the ability to learn how to perform the essential functions of the job.

Knowledge of:

  • Principles and techniques of interviewing, ongoing assessing of risk, and managing a social services case load
  • Local, state and federal laws, rules and regulations governing adult services, program eligibility, and professional rules of conduct
  • Community organizations and the use of public and private community resources
  • Professional social work methods, practices and procedures
  • Current trends and methodology in the field of public social services
  • Bio-psycho-social, economic and cultural factors affecting individual and family behavior and human growth and development
  • Crisis counseling, conflict resolution and mediation techniques
  • General record keeping and case management techniques

Ability to:

  • Work cooperatively with co-workers, other agencies and the public
  • Establish relationships and work professionally with clients, including those in crisis, and hostile and abusive persons
  • Engage clients in the problem solving process
  • Utilize mental health assessments to guide referrals and assess risk
  • Interpret, explain, apply, and adhere to complex laws, rules, and regulations
  • Provide culturally competent services
  • Recognize signs and symptoms of mental illness and drug/alcohol use
  • Prepare and present clear and concise reports
  • Communicate effectively in verbal and written form
  • Seek, receive and utilize consultation and supervision

Application & Selection Process

Application Process

It is highly recommended that you print this job bulletin for future reference.

Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the closing date. Application information must be current, concise, and related to the requirements in this job announcement. A resume maybe included with your application; however, it will not substitute for the information requested on the application. In addition to a completed application, applicants are required to submit a completed supplemental questionnaire>, and verification of education for this position. Incomplete applications will be disqualified.

Additional documents may be submitted to the Yolo County Human Resources Office in any one or more of the following ways:

  • As an attachment to the online application
  • By e-mail to
  • By fax to (530) 666-8049
  • By hand-delivery to 625 Court Street, Room 101, Woodland, CA 95695. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

All required documents must be received by the Human Resources Office by the closing date. Postmarks will not be accepted. Human Resources is not responsible for the untimely delivery of materials sent via U.S./specialized mail, or County interoffice mail.

Selection Procedure

The following is a tentative schedule of events that will occur as part of the selection process. The selection process steps, and all listed dates, may change with or without notice

  • Screen for Minimum Qualifications
  • Screen for Best Qualified
  • Department Selection Interviews
  • Reference Checks
  • Conditional Job Offer, pending:

    • Pre-Employment Exams

      • Drug & Alcohol Screen
      • Department of Justice LiveScan
    • Proof of Vaccination or Exemption
  • Confirmed Job Offer
  • Estimated Start Date: May/June

Verification of Education

Acceptable forms of educational documentation are official or unofficial transcripts that list the student's name, institution name, field of study and date the degree was awarded

For recent graduates
who have not received proof of their degree yet, a letter from the registrar's office stating that all requirements for graduation have been met and listing the field of study will be sufficient proof of graduation

do not send originals; copies of the required documents are acceptable. Any submitted documents will not be returned

All foreign transcripts or diplomas must be in English. If the institution does not provide these documents in English, the applicant will need to provide a translation which has been done by a professional agency. The County of Yolo will accept education as equivalent to U.S. accreditation from Institutions that are listed as members of the International Association of Universities. You may check for your school by visiting the IAU web site (

Applicants who possess a degree or completed coursework that is not from an accredited college or university, must submit one of the following:

1. A written statement from a U.S. accredited university or college that states that the applicant is qualified for entrance to a program of graduate studies for which a degree in a related field is required

2. An evaluation of the applicant's degree and coursework equivalency by a private organization that provides foreign credential evaluation services. The evaluation must include a comparison of comparable U.S. courses for content, credit and grade

Note: Foreign language documents must include a precise word-for-word English translation of all foreign language documents. It is the responsibility of each applicant to prove to the satisfaction of the County that the applicant meets the specific requirements listed on the job announcement for each specific examination. The following is a list of private organizations that provide foreign credential evaluation services. Fees range from $50 to $400 per document; processing times vary from 5-20 business days. For further information, please contact the organization(s). The County of Yolo does not endorse these business entities; this list has been developed for informational purposes only


601 University Ave., Suite 127

Sacramento, CA 95825

(916) 921-0790


P.O. Box 151739

San Diego, CA 92175

(619) 265-5810


P.O. Box 18358 Anaheim, CA 92817

(714) 237-9272


409 North Pacific Coast Highway, # 393

Redondo Beach, CA 90277

(310) 828-5709


P.O. Box 3665

Culver City, CA 90231-3665

(310) 258-9451

Verification of Certification

Acceptable forms of certification and/or formal training documentation are certificates that list the applicant's name, institution name, course title and date the certificate was awarded. If applicable, the verifying documentation should include a certification/license number as well as an expiration date.

Screening for Best Qualified

The supplemental questions are designed to elicit specific information regarding a candidate’s experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated to determine those applicants that are best qualified.

Contact Information

For questions about the position or about employment with the County, please contact Human Resources by e-mail at or by phone at (530) 666-8055.

Equal Employment Opportunity
: It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at (530) 666-8055 at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required

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