Supervisor, HFC Networks - #196705

Mediacom


Date: 06/08/2022 07:30 AM

City: Jennings, Florida

Contract type: Full Time

Work schedule: Full Day





GENERAL RESPONSIBILITIES:
Supervises Broadband Specialist IV, V, and Headend technicians. Oversees HFC network projects and ensures employees are focused on correcting plant deficiencies.



SPECIFIC RESPONSIBILITIES:



  • Ensures the system techs are productive in their daily activities
  • Ensures the system techs are repairing the HFC plant correctly
  • Reviews daily reports to find area problems
  • Deals with Trouble Call escalations
  • Ensures the work force is working in a safe & positive manner
  • Completes reports as needed
  • Hiring, training, evaluating and supervising technical staff and oversight of work schedules of technical staff
  • All other duties as assigned or required



EXPERIENCE/SKILLS:



  • High school diploma/GED required; Associates Degree preferred.
  • Required – 5 Years’ experience in the field with at least 2 of those years as a System Technician/Broadband Specialist IV.
  • Preferred – 7 years’ experience “ “
  • Strong project management & communication skills
  • Organizational skills
  • Must possess a strong desire to improve the network
  • Thorough HFC plant knowledge
  • Ability to work flexible work hours, including evenings, weekends and holidays as required.


Keywords: Supervisor, HFC, Maintenance











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