Office Specialist 2 (Pendleton) - #196719

Initial Posting Date:
06/07/2022


Application Deadline:
06/21/2022


Agency:
Department of Human Services


Salary Range:
$2,723 - $3,951


Position Type:
Employee


Position Title:
Office Specialist 2 (Pendleton)


Job Description:


We want you to join our team!


Do you want the opportunity to help match the needs of people in the community with available federal, state, and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that support children, families, and communities? Then, we want to hear from you!



Aging and People with Disabilities (APD), part of the

Oregon Department of Human Services
, is currently looking for a full-time dedicated and compassionate individual to provide services as an Office Specialist 2 in the Pendleton office



OUR AGENCY MISSION


"To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity."



ABOUT THE PROGRAM



Click here
to learn more about Aging and People with Disabilities



WHAT YOU WILL BE DOING


In this position, most of your day will be working in a team environment helping individuals and families seeking services by providing specialized assistance at the front desk or on the phone. This position helps to guide consumers of the Aging and People with Disabilities population through the sharing of rules, policies, procedures, and programs in collaboration with other branch staff. You will be responsible for making decisions regarding requests for information from the public and entering that confidential information into the ONE system. Decisions could also include referring Oregonians to community resources or making appointments with the Oregon Department of Human Services for requested services. This position will include a wide variety of data entry. Will also be responsible for other financial and administrative tasks in support of the branch office operations




WORKING CONDITIONS


Work is performed in the office Monday – Friday, 8am – 5pm. Works primarily at the front desk in a general office environment. May encounter upset and/or difficult people



WHAT’S IN IT FOR YOU


When you join the Department of Human Services, you join a community of nearly 10,000 employees dedicated to Oregon’s most vulnerable population. Career growth and development is encouraged through ample training and committee participation opportunities



THIS IS WHAT YOU NEED TO QUALIFY:


Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents; OR



an Associate's degree in Office Occupations or Office Technology; OR


Graduation from a private school of business with a Certificate in Office Occupations or Office Technology AND one year of general clerical experience



College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis



THE MOST COMPETITIVE CANDIDATE WILL HAVE THESE ESSENTIAL ATTRIBUTES:

• 
  Face-to-face customer service experience in an office setting
  
• 
  Experience screening/interviewing consumers to gather information to assist with correct referral for type of services needed
  
• 
  Experience with repetitive data entry
  
• 
  Experience handling a high volume of tasks with competing deadlines
  
• 
  Experience working with a variety of software and/or databases in an office setting
  

The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States



Successful candidates for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment



HOW TO APPLY


External Applicants: Click on the “Apply” button and submit your application. View this

video
for help


Internal Applicants (this includes Current State of Oregon employees): Apply via your employee Workday account. View this

job aid
for help



A current resume or/and an updated and complete Workday application in order to determine if minimum qualifications and essential attributes are met



GET NOTICED


Your candidate profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum qualifications and skills listed above. For additional tips, please visit the Oregon Job Opportunities page,

Resources for Job Seekers




SPECIAL INFORMATION:


To receive Veterans' Preference, you must complete the required
Task that will be sent to you through Workday and will be located under your account profile. This
Task will prompt you to attach the appropriate documentation for your Veterans’ Preference point selection. For questions about documentation, please visit:

Veterans Resources
or call the Oregon department of Veterans’ Affairs at:
1-800-692-9666



For questions about the job duties or application process, please contact

amy.acree@dhsoha.state.or.us
. Please be sure to include the job requisition number



If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact our ADA Office at

ADA.DHS@dhsoha.state.or.us




Have questions about Workday, and want some tips on understanding the state application process? Check out this link:

https://www.oregon.gov/jobs/Pages/support.aspx




ODHS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA+ community members, and others to help us achieve our vision of a diverse and inclusive community.