Sales - Soma - #196747

Soma Intimates


Date: 06/08/2022 08:00 AM

City: Vacaville, California

Contract type: Full Time

Work schedule: Full Day

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.




POSITION OBJECTIVE:

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!




FUNCTIONAL RESPONSIBILITIES:

Drive for Results

Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

Maintains knowledge of current sales and promotions; maintains pricing and visual standards.

Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.

Participates in visual directives including monthly store sets and sales floor maintenance.

Customer Experience

Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience.

Ensures prompt resolution of customer concerns.

Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices.

Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.

Signs up clients for reward program.

Builds and maintains a solid customer following through clienteling and wardrobing.

Knows current product fit and style assortment offerings in store and on-line.

Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book. Operational Excellence



Supports replenishment activities that keep the store full and abundant.

Assists with locate fulfillment.

Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.

Assist with boutique cleanliness and organization Teamwork and Growth



Promotes an inclusive, collaborative approach to problem solving.

Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned. This position may be found in multiple brands.Some duties may vary from brand to brand.




COMPETENCIES:

Culture - Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.

Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

Courage - Stepping up to address difficult issues, saying what needs to be said.




QUALIFICATIONS:

High School diploma or equivalent

Retail or sales experience preferred

Must be 18 years of age or older

Excellent communication skills

Excellent customer service skills

Able to learn or adapt to technology provided by the company

Strong organizational skills and ability to multi-task in a fast-paced environment

Able to communicate with customers, Associates, and Management

Regular attendance is essential to this position to ensure adequate coverage to meet company objectives.Ability to work a flexible work schedule, including nights, weekends, and holidays is required




PHYSICAL REQUIREMENTS:

Constant Walking/Standing- 67-100% of 8-hour shift

Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

Frequent Climbing- 34%-66% of 8-hour shift



Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.



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