Parts and Service Supervisor - #196885

Big Tex Trailer Manufacturing Llc


Date: 06/08/2022 09:00 AM

City: Beaumont, California

Contract type: Full Time

Work schedule: Full Day

This is a job working for Big Tex Trailer World


SUMMARY


The Parts and Service Supervisor is responsible for driving department sales and productivity; training and directing Service Technicians; providing great customer service and automotive experience while servicing, repairing trailers and installing truck beds, snowplows, towing systems, and other related products; ensuring that parts and supplies are ordered, received and cycle counted; managing the service process and systems.


ESSENTIAL DUTIES AND RESPONSIBILITIES



  • Sell parts and service source and prospect service and parts business with focus on commercial accounts.
  • Confer with customers, read, and write work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, and diagrams. Must have the ability to quote service work.
  • Supervise Service Technicians and schedules service jobs with the goal of maximizing productivity.
  • Manage trailer rentals, service processes and systems.
  • Manage the Warranty process and performs warranty service.
  • Train and coach Service Technicians.
  • Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
  • Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
  • Replace and repair worn and defective parts. Lay out, fit, drill, screw, rivet, and weld to repair, replace and/or install parts and accessories on trailers, truck beds, tow vehicles, snowplows, and accessories. Install wood or metal flooring.
  • Complete service paperwork or computer system entry completely and timely.
  • Maintain service parts log and submit to management as required.
  • Perform multi-point inspections to assess customer’s service and parts needs.
  • Help customers hook up trailers. Performs visual safety inspection (lights, safety chain, decking etc.)

QUALIFICATIONS


High School Diploma or equivalent (GED)


Previous applicable work experience


3-5 years applicable work experience preferred


Proven ability to weld (MIG and oxy-acetylene)


Valid Driver’s License


Trade School Diploma preferred


Previous supervisory experience preferred


Must be able to work Monday – Saturday including overtime as needed

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume