Supply Chain Program Manager (FT) Supply Chain Technology, Hybrid, Days - #196957

D-H Medical Center

Date: 06/08/2022 09:00 AM

City: Fairlee, Vermont

Contract type: Full Time

Work schedule: Full Day

This position is located in Lebanon, NH. It is a hybrid/remote position. Employee should live within commutiing distance to Dartmouth-Hitchcock Medical Center and Clinics in Lebanon, NH.

There is a requirement to be in the office at least two days per week and possible more depending on the the projects being worked on.

The Supply Chain Program Manager develops, transitions, and/or oversees key supply chain strategic initiatives in alignment with organizational strategies and vision. The programs are designed to either assist affiliate integration, optimize current operations, plan for emerging strategic needs, and/or track compliance. Supply Chain programs will include education and training, business development and marketing, regulatory compliance, emergency preparedness, and emerging strategic response. Manage a variety of projects and which support the system supply chain division, including developing financial plans and analysis reporting with the business units and service lines. Ongoing evaluation and reporting of results to senior leadership and executives.

Key Responsibilities:

1. Coordinates and takes primary responsibility to provide analytical support and business analysis for Programs as identified and directed by Supply Chain Leadership

2. Coordinates work with Supply Chain and other team members to determine the impact of Programs on operating budgets, capital budgets, and the Supply Chain Strategic Plan. Summarize and present findings to Senior Management as required.

3. Interacts with and influences staff throughout DHH and affiliates to gather input, test assumptions, and review findings for Programs. Ensures that all affected departments and Clinic sections are represented in discussions and decisions. Promotes an understanding of the financial and organizational impact of each Program among Supply Chain Leadership team members.

4. Acts as a resource and business advisor for Supply Chain leadership. Enhances business acumen in Supply Chain business lines and foster an understanding of functional knowledge by providing educational presentations as necessary to the supply chain leadership related to specific Programs.

Programs may include:

Supply Chain Outreach: Work with System members and affiliates in adhering to system goals and leveraging system resources to achieve operational, financial and service improvements

5. Help to extend System Supply Chain capabilities to the D-HH community.

6. Work with internal web team to design, maintain, and populate the internal Supply Chain Website with useful, timely information and links.

7. Works with internal web design to establish an external facing supplier portal for links and communication to D-HH polices.

8. Assists to develop material used to extend our supply chain into the communities we serve.

9. Develops communication mechanisms for assessing customer service and supply chain performance and marketing these results to the D-HH community.

Supply Chain Emerging Strategies: Supports and manages programs that deliver value through innovation and maintain a leadership position for the D-HH Supply Chain

10. Supports process and technology design and innovation that provide D-HH strategic advantage.

11. Supports and monitors a Supplier Diversity program ensuring D-HH supports suppliers supporting diversity of staff, sustainability of product and processes, and innovation in trading relationships.

12. Develops and assists the contracts and strategic sourcing manager with vendor compliance through a tiered scorecard system.

Capital Planning: Ensures effective use of System resources through the development and maintenance of a capital plan that leverages system contracting and buying leverage

13. Works with internal stakeholders to create and effectively manage a comprehensive capital master plan across all system members, NEAH and NPC for a rolling 5 year period.

14. Helps to develop a dynamic sourcing and procurement process.

15. Manages an effective tracking process that provides actionable data.

16. Interfaces with departments to optimize data driven sourcing and procurement activities.

17. Effectively manages external stakeholder relationships to optimize the patient experience by having products available at the appropriate time and location.

18. Works with benchmarking software to ensure best price is utilized.

19. Works closely with Facilities in supporting a comprehensive and cohesive capital plan related to building

20. Actively promotes more effective and efficient use of D-HH resources while maintaining best practice clinical care delivery.

Regulatory, Compliance, Pandemic: Supports Supply Chain compliance and coordinates Supply Chain’s response to emergent situation

21. Supply Chain Liaison for FDA, Joint Commission, Department of Health

a. Ensures compliance with all applicable policies.

b. Leads Supply Chain Audit Program

c. Prepares response to regulatory requirements

d. Develops, and transitions new policies and procedures.

22. Responsible for developing and maintaining the Pandemic and Infectious disearse operational plan for Supply Chain.

23. Works with emergency management / safety department to communiate, inventory, and communicate Supply Chain readiness.

24. Coordinates with manufacturers, vendors and regional hospitals or partners to ensure a consistent program for availability of equipment, supplies, and PPE.

25. Chairs Recalls, Alerts, Substitutions, and Hazards (RASH) Committee.

26. Designs communication platform for alerts.

27. Works with procurement to identify and communicate needs.

28. Interfaces with Clinical Resource Utilization Team to create the conversion packet to go to the clinical staff.

Supply Chain Education and Training: Designs, implements and updates Supply Chain curriculum for Supply Chain staff and customers.

29. Oversees the internal staff development program for Supply Chain Management.

30. Ensures the consistency of training for supply chain staff across the continuum of care.

31. Develops and presents the supply chain presentation for New Employee General Orientation.

32. Working with Supply Chain Management, updates existing and creates new policies and procedures as needed.

33. Assists supply chain management to educate affiliates regarding supply chain policies and procedures.

Supply Chain Value Analysis, Sourcing & Contracting: Utilizes various internal and external data sources to identify opportunities for positive financial and clinical impact. Identifies alternate product sources, performs raw material trend surveillance, monitors contract compliance and expiration, evaluates and analyzes requests for new products.

34. Analyzes various strategic sources of supplies, services, and raw materials and identifies alternate sources of supplies and services.

35. Works with internal stakeholders to create and effectively manage a comprehensive product and service evaluation and analysis process; helps to develop a dynamic sourcing and procurement process and manages an effective tracking process that provides actionable data.

36. Develops and maintains a Supplier Evaluation Scorecard incorporating various criteria such as price competitiveness, product/service portfolio, resiliency, diversity, etc.

37. Serves as Supply Chain Liaison for internal and external data sources and partners to:

a. Ensure complaince with all applicable policies.

b. Lead Supply Chain Audit Program

c. Prepare responses to regulatory requirements.

d. Develop and transition new policies and procedures.

38. Analyzes contract compliance, contract spend, and other related metrics and provides reporting and recommendations to leadership.

39. Provides oversight to the maintenance and monitoring of the Contract Managment System.

40. Maintains annual contract calendar and notified Contracting Team and stakeholders of contract expiration dates for time-sensitive, clinical contracts.

41. Supports Supply Chain Teams with price change verifications and contract compliance.

42. Provides supporting analysis in order to evaluate product requests coming through the VAT (Value Analysis Team), including financial and clinical information.

43. Maintains internal project managment process and regularly communicates on status of requests with stakeholders and Supply Chain Leadership.

44. Helps to develop and adhere to service levels for product requests.

45. Provide oversight of the supply chain analytic sources to provide a synthesized support for the VAT.

46. Partner with Supply Chain contracted analytic partners to provide historical usage and trend forecasting.

47. Works with D-HH internal analytic systems to provide data needed to inform staff for ROI, contract renewal, profit and loss of requested initiatives.

48. Interfaces with VAT to create the conversion packet to go to the clinical staff.

49. Monitors VAT initiatives for implementation and adherence to financial and quality objectives.

50. Performs all other duties as required or assigned.

Minimum Qualifications:

  • Bachelor’s degree or equivalent in education and experience required.
  • Two years’ experience in a lead, supervisory role required.

  • Experience with infection control, materials management, staff motivation, regulatory standards in a hospital setting.

  • Strong communication skills, both verbal and written

  • Demonstrated interpersonal skills and ability to lead a team and resolve conflicts

  • Demonstrated ability to participate in a group consensus-building process with physicians, management, and staff within an organization.
  • Enterprise resource planning software familiarity and skill required.
  • Strong written and verbal communication skills required.
  • Significant ability to influence senior corporate management.
  • Ability to effect and influence change agents.

Required Licensure/Certification Skills:

  • None

Other Info

  • Department: Supply Chain Technology: D-H Lebanon-MHMH

  • Schedule: Full-time

  • Shift: Day

  • Order ID: 22000228

Not Stated

Not Stated

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