Manager for Buffalo Wild Wings - #197225

Patton Wings, Inc.


Date: 06/08/2022 11:00 AM

City: Fayette, Missouri

Contract type: Full Time

Work schedule: Full Day

JOB DESCRIPTION SUMMARY:



The Restaurant Manager is responsible for shift management and the operational excellence their assigned department of a single Buffalo Wild Wing’s restaurant. The Restaurant Manager will work as a member of the management team maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.



RESPONSIBILITIES:




  • Model hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant.

  • Effectively handle guest complaints.

  • Build positive, professional relationships with members of the community.

  • Manage department staffing needs to ensure proper staffing levels are maintained; review applications, interview candidates, and training.

  • Lead shift meetings, and solicit feedback from team members.

  • Handles shift-by-shift coaching and performance counseling and feedback of team members on as needed basis.

  • Responsible for the proper submission and documentation of all guest and team member related injuries and/or incidents.

  • Manage shifts to achieve sales and profit goals

  • Conduct administrative manager functions and transactions.

  • Ensure adherence to SERV Safe Alcohol, Food and HACCP standards.

  • Ensure PCI compliance for all credit card transaction documents.

  • Conduct time punch audit daily and make corrections accordingly.

  • Assist with rollouts of new company programs, policies, and procedures.

  • Unload trucks, pallets, and cases of food and beverage

  • Rotate and restock inventory

  • Ensure team meets or exceeds cost of sales actual vs legitimate target.

  • Unloading vendor trucks/pallets, ensures inventory is properly received and rotated.

  • Other duties as assigned.


SKILLS/QUALIFICATIONS:



  • Must be at least 21 years of age.

  • Minimum two years restaurant management experience preferred.

  • College degree preferred or equivalent in experience.

  • Strong written and verbal communication skills.

  • Ability to work independently with minimal supervision.

  • Energetic and flexible.

  • Maintains a calm, tactful demeanor when dealing with difficult situations.

  • Well organized and detail oriented.

  • Forms strong working relationships within team.

  • Identifies additional tasks to be completed and willingly assists others.

  • Follows direction with focused attention.

  • Strong computer skills

  • Must possess proper food handler and alcohol dispensing certifications.



SUPERVISORY RESPONSIBILITIES:




  • Supervision over hourly employees during each shift




Physical Requirements


NP Not Present
O Occasional (Up to 25% of time)
F Frequent (26%-74% of time)
C Constant (75% or more of time)


Check All That Apply References






Requirements






NP






O






F






C











Standing/Walking: Remaining on one’s feet


in an upright position at a workstation or moving about in a work area.







x











Sitting: Remaining in a normal seated position.







x











Carrying: Moving an object usually by holding it in hands or arms, or on shoulders.







x











Lifting: Raising an object from one level to another with hands or arms and/or shoulders, back and legs. Must be able to lift items up to 25 pounds.







x











Pushing/Pulling: Exerting force upon an object so that object moves away from/towards the force.







x











Travel: Requires traveling outside geographic area.







x











Stooping; Bending body downward and forward by bending spine at waist.







x











Bending: Bending knees to come to rest on knees or knee.







x











Reaching; Extending hands or arms in any direction.







x











Handling; Seizing, holding, grasping, turning or otherwise performing precision work with hands.







x











Bending/Twisting; Continual intermittent twisting of the spine.







x











Talking; Expressing or exchanging ideas by means of the spoken work.







x











Hearing; Receiving detailed information through oral communication.







x











Vision; Clarity of vision at near or far distances.







x











Computer usage or other special equipment operated.







x







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