Guest Service Agent - PBX - #197254

Portola Hotel and Spa


Date: 06/08/2022 11:00 AM

City: Monterey, California

Contract type: Full Time

Work schedule: Full Day

The Guest Service Agent-PBX Operator is responsible for answering and directing all incoming calls, assists with outgoing and internal calls, and guest requests. Adheres to Emergency Procedures in a calm and proficient when applicable. The PBX Operation includes cross-training with the concierge and front desk operations that may include cash handling. Open and flexible availability to work as needed due to the changes in business.

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