Chapter Leader - #242294

Fidelity Investments

Date: 05/04/2021 17:01 PM

City: Pascoag, Rhode Island

Contract type: Full Time

Work schedule: Full Day

Job Description:

Fidelity's Workplace Investing (WI) Technology team designs, develops, implements, and supports WI’s suite of technology products on behalf of our customers. We are passionate about delivering innovative solutions that exceed our customer’s needs. We embrace diversity of thought and experience. Our team thrives with an unyielding dedication to innovation which promotes a culture of continuous improvement and significant product advancement. This is a fast-paced technology group that adopts modern technologies to build powerful tools and deliver an outstanding end user experience.

Expertise We’re Looking For

  • Excellent leadership, communication, presentation, facilitation, and influencing skills

  • Demonstrated ability leading and developing technology associates

  • Proven experience leading cross functional development squads

  • Robust critical thinking and problem-solving skills coupled with a growth mentality and a desire to collaborate effectively with key business and technology partners across the company

  • Ability to work in an unstructured environment and to deal well with ambiguity

  • Experience working in an Agile software development framework

  • Bachelor's degree in MIS/Computer Science or related field

The Purpose of Your Role

The individual selected for this role will lead squads of analysts, developers, and scrum masters, and will serve as a trusted partner to our business groups. The position often entails coordinating and facilitating the efforts of several systems groups to deliver a seamlessly integrated solution to our customers. The successful candidate must have deep technology experience, with excellent interpersonal skills, and the ability to facilitate complex issue resolution across multiple systems and business groups. The individual must possess strong consultative, listening, communications and analytical skills, be a problem solver with excellent judgment and strong initiative. Regular communication (both formal and informal) with Senior Management is required.

The Skills You Bring

  • You have great communication and influencing skills and can foster a fun, collaborative and energetic team environment

  • You create a culture where the team can achieve their best results by providing continuous coaching, real-time feedback and development opportunities.

  • You can see the “big picture” impact of small decisions made in the present and are able to influence and empower others to do the same

  • Your role requires you to understands organizational dynamics and lead confidently through others

The Value You Deliver

  • Lead a development team, (including hiring, performance assessments) and coach the team to their full potential

  • You will help champion and drive development standards to improve quality, efficiency, and consistency

  • Work with scrum masters and product owners to plan releases and coordinate development activities

  • Ability to collaborate with technology and business partners across Fidelity to provide strategic input into the long-term direction and roadmaps

  • Ability to learn quickly, be flexible, adapt and strive to excel in a fast paced, changing environment

  • Ability to be highly organized, very responsive, and committed to quality and high standards

How Your Work Impacts the Organization

Our goal within WI Technology is to build an experience that delights our customers, anticipates their needs, and matches services or solutions to support effective decision making. The Chapter Leader sets direction across the development teams through hands-on leadership. You will be responsible for leading the development and support of highly performant, resilient, and scalable applications.


Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Find your Fidelity at

Fidelity Investments is an equal opportunity employer.

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations, or by calling 800-835-5099, prompt 2, option 2.

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