Health Information Rep - #337477

Advocate Aurora Health

Date: 07/22/2021 14:00 PM

City: Hometown, Illinois

Contract type: Full Time

Work schedule: Full Day

Position Requirements:

Education Required:

High School Graduate.

Experience Required:

Typically requires 1 year of experience in Health Information Services or related field, or experience as a Health Unit Coordinator or Medical Assistant

Knowledge, Skills and Abilities Required:

Proficient computer and keyboarding skills with the ability to learn new computer software systems such as Epic, OnBase, Microsoft Office and legacy archives.

High attention to detail and accuracy with frequent interruptions.

Ability to prioritize workload and work under pressure in a fast~paced environment with time constraints

Ability to work independently and make decisions with minimal supervision while maintaining quality and productivity standards

Strong customer service, interpersonal and communication service skills

Works collaboratively in a diverse team environment with openness and respect to learn, create and problem solve.

Ability to learn when receiving constructive feedback by leadership or peers and taking personal ownership for success.

Ability to adapt to a fast~paced environment and transition to switching tasks without issue while maintaining quality and accuracy.

Ability to safeguard protected health information (PHI) and possesses basic knowledge of HIPAA.

Licensure, Registration and/or Certification Required:

None Required.

Physical Requirements and Working Conditions:

Ability to proficiently operate all equipment necessary to do the job: fax, multi~phone line, copy machine, etc.

Must be able to sit, stand, walk to perform rounds in time allotted, squat, twist/rotate, bend and reach for prolonged periods of time in order to complete required word processing, filing, photocopying, and distribution of materials and other related functions.

Requires team member to walk a moderate/significant distance throughout medical center to retrieve records. May require the ability to push/pull a records cart.

Ability to perform repetitive functions and hand movements in a normal office environment.

Ability to lift, push and pull items weighing up to 20 lbs.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.


Navigates all computer applications and electronic health records (EHR's) to perform job duties to support patient care, care management initiatives, revenue cycle, regulatory requirements and meaningful use. Ensures accurate and timely completion of medical record documentation by assisting clinicians and other providers with the record completion process. Retrieves, prepares, scans and indexes patient documentation into the electronic health record (EHR).


Analyzes the content of the medical record for missing documentation and signatures according to State and Federal regulations, such as Det Norski Veritas (DNV) or The Joint Commission (TJC), Centers for Medicare and Medicaid (CMS), all Medical Staff Bylaws and organizational policies. Serves as point of contact for record completion support for clinicians and other providers.

Applies knowledge of medical terminology and nomenclature to accurately identify documentation needs based on patient service areas and level of service provided. Assigns, edits, and tracks medical record deficiencies by responsible provider into chart management system accurately and timely following established policies and procedures. Uses strong communication and critical thinking skills to investigate and troubleshoot.

Provides support and education to clinicians and providers regarding record

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