Part-Time Student Receptionist / Reference Assistant - #337521

Indiana University

Date: 07/22/2021 14:30 PM

City: Bloomington, Indiana

Contract type: Part Time

Work schedule: Full Day



Department Information

The IU Libraries' mission is to support and strengthen teaching, learning, and research by providing the collections, services, and environments that lead to intellectual discovery. Our materials are digital, visual, audio, and print. They are curated from our campuses, our country, and our world. As a result, they are in 450 different languages, world-renowned, and ready to connect students and researchers with limitless possibilities. We are also proud to be home to Indiana University Press, an academic press serving the world of scholarship and culture as a professional, not-for-profit publisher.

Job Summary

Desk Attendants will work as a receptionist at the front desk and/or as a reference assistant in the secure reading room

Front desk duties involve:

  • Greeting patrons and visitors
  • Directing telephone calls and communications for staff
  • Monitoring the exhibition galleries
  • Creating a welcoming and inclusive environment for a wide range of library users

Reading room duties include:

  • Assisting patrons
  • Monitoring use of materials from the library’s collection of rare books and manuscripts
  • Responding to in-person and email reference inquiries
  • Training will be provided
  • Other occasional duties and projects as assigned




  • Currently enrolled as a student at Indiana University.



  • Experience working in a library or museum setting.

  • Experience in a customer service role.



  • Excellent communication and interpersonal skills.

  • Reliability, punctuality, maturity, and keen attention to detail.

  • Comfortable and confident in a position that requires frequent interaction with the public.

  • Able to adjust to varying priorities and pace.


  • Interest in special collections or rare books and willingness to learn about the history and functions of our library.

Working Conditions / Demands

Must be able to perform essential job duties with or without accommodation. Some Saturday shifts will be required.

Work Location

Lilly Library

Job Classification

Career Level: Temporary

FLSA: Nonexempt

Job Function: Temporary Hourly

Job Family: Temporary Student

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Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our
COVID-19 vaccine information page.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

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Contact Us

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Telephone: 812-856-1234

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