Cold Call Telemarketer - Work from Home - #440098
Date: 09/15/2021 12:00 PM
City: Anderson, Missouri
Contract type: Full Time
Work schedule: Full Day
Remote Telemarketer - Cold Call sales experience a must
At HearingLife, we are committed to delivering unsurpassed hearing health care by placing your individual needs first. We pledge to provide affordable, custom-tailored solutions supported by our professional and dedicated staff.
As an essential member of the HearingLife Call Center team, the Remote (Work from Home) Telemarketer is responsible for outbound calling to prospective and existing patients throughout the United States, supporting our many HearingLife Clinics.
· Must be available during agreed upon hours at time of hire
· Interact professionally and politely on the telephone with prospective patients and hearing clinic staff.
· Maintain accurate records of calls and outcomes in the computer systems.
· Make outbound calls to hearing clinics and prospective patients for appointment follow-up.
· Meet minimum number of outbound calls per hour and/or minutes on phone calls per shift.
· Schedule appointments accurately based on customer protocols or conferences calls to independent hearing clinics.
· Book and track appointments in multiple systems.
· Answer customer questions.
· Communicate and explain the value and benefits of using the service.
· Maintain patient privacy in compliance with HIPAA federal guidelines and practice policies.
· High School Diploma or GED required.
· Professional and proactive customer service skills.
· Excellent phone manner, strong verbal and written communication skills.
· Planning and organizational skills.
· Proven listening and closing skills.
· Excellent computer navigation skills (move between multiple widows and programs).
· Ability to work independently with minimal supervision.
· 1-year prior work at home experience.
· Existing, reliable high speed internet connection.
· Quiet, noise free home office space that is free of distractions.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
- Work from home
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Commission pay
- Telemarketing: 2 years (Required)
- Cold calling: 2 years (Required)
- Fully Remote