Office Assistant 3 (PCN 08-6024) - #440169
State of Alaska
Date: 09/15/2021 12:30 PM
City: Anchorage, Alaska
Contract type: Full Time
Work schedule: Full Day
This recruitment is open to Alaska Residents only.
The Department of Commerce, Community and Economic Development
The Regulatory Commission of Alaska
has an opening for an Office Assistant 3.
What you will be doing:
The Office Assistant 3 (OA 3) is a lead position overseeing the work of four (4) subordinate staff and provides a broad range of clerical support in the Records & Filings Section. At the direction of the section manager, you will assist with issuing commission orders; public meeting agendas; mail handling and routing; filing paper records; scanning; compiling appeals; responding to records requests; data entry into the agency's case management system; acting as relief for the reception desk; and applying your technology skills in a busy office setting.
Our organization, mission and culture:
The Department of Commerce, Community and Economic Development (DCCED) promotes a healthy economy, strong communities and protection for consumers in the State.
The Regulatory Commission of Alaska (RCA) regulates public utilities by certifying qualified providers of public utility and pipeline services and ensuring that they provide safe and adequate services and facilities at just and reasonable rates, terms, and conditions.
The Records & Filings team ensures information is made available to staff and the public timely and accurately. The OA 3 is essential to the agency for retention, issuance, and retrieval of both paper and electronic information.
The benefits of joining our team:
The RCA values a person's knowledge, skills, and abilities and strives to promote from within the agency.
Where you will be working:
The offices of the RCA are located at 701 West Eighth Avenue, Suite 300 in the Conoco Phillips downtown office complex in Anchorage. The RCA is an administrative agency with over fifty (50) employees. The work is clerical in nature and acts as a section lead overseeing the work of four (4) subordinate staff. The offices of the RCA are located within easy walking distance to buses, and many downtown Anchorage businesses, shopping centers, and other attractions. Parking is provided by the RCA.
Who we are looking for:
To be successful in this position a candidate will need the following core competencies:
- Technical Skills – Experienced with operating computers and applying software applications to your work.
- Interpersonal Skills – Experienced with directing the work of others within a team environment. Adaptable to changing priorities and timelines. Skilled at calming and working with people who may be anxious, or distressed.
- Attention-to-Detail: Is thorough when performing work and conscientious about attention to detail.
- Self-Management Skills – Displays initiative in your work. Sets well defined and realistic goals to get work done. Demonstrates commitment to producing a high volume of neat and error-free work. Able to work responsibly with limited supervision. Motivated to succeed in your work.
- Customer Service Skills: Communicating in a friendly manner both verbally and in writing on a routine basis with broad range of people and personalities.
High school diploma or the equivalent.
One year of experience that includes clerical tasks such as performing reception duties, answering routine questions on services or products, retrieving information from electronic or hard copy files, recording expenditures and receipts, or typing routine correspondence.
Education from an accredited college may substitute for six months of the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocational education equal one month of experience).
"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
Some positions in this class may require skill in typing. Recruitment and selection may include this requirement.
Documents to be Attached to the Application:
- Post-secondary transcripts, if using to meet the minimum qualifications;
Documents Needed at the Time of Interview:
If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application):
- Copies of your most recent three (3) evaluations; and
- Three (3) professional references who have had supervisory responsibility over you along with their daytime contact phone numbers.
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time the application is submitted.
If using work experience in order to meet the minimum qualifications of the position and it is not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.If you have questions regarding Workplace Alaska, the application process and/or problems being able to submit your application or attachments online, please call the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains.
For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
If you have specific questions regarding the position, please contact the hiring manager directly:
Hiring manager: Brian Beard
Phone number: (907) 263-2141
Email address: email@example.com