Patient Service Representative - #440286

Hunterdon Healthcare System


Date: 09/15/2021 14:00 PM

City: Flemington, New Jersey

Contract type: Full Time

Work schedule: Full Day

Position Summary


  • This temporary Patient Service Representative role supports our COVID-19 Vaccine Clinics and will require floating between the call center, clinics, testing center, and HMG practices (and eligible for an hourly Float differential when floating to various HMG practices).


  • Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care.


Primary Position Responsibilities


  • Registration/Checkout


  • Electronic Health Record


  • General Office Duties


  • Meeting Attendance


Work Contact Group (Internal/External)


  • HMC Employees, Providers, Patients & Families, Visitors, Vendors/Representatives


Reporting Relationships


  • Reports to (position):


    • Office/Practice Manager, Front Office Coordinator and/or Supervisor, Practice Director, Operations Manager


  • Supervises (position(s):


    • None


Qualifications


  • Minimum Education:


    • Required:


      • High School Diploma or Equivalent


    • Preferred:


      • None





  • Minimum Years of Experience (Amount, Type and Variation):


    • Required:


      • None


    • Preferred:


      • One year of medical office experience





  • License, Registry or Certification:


    • Required:


      • None


    • Preferred:


      • None





  • Knowledge, Skills and/or Abilities:


    • Required:


      • Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette


    • Preferred:


      • Knowledge of general office equipment





Location: Hunterdon Healthcare System ยท Covid Vaccination Scheduling Center

Schedule: Temporary (Full-time), Days/Evenings & Weekends, Mon-Fri, including nights & weekends

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