Front Desk/Receptionist - #440347

Goshen Medical Center

Date: 09/15/2021 15:00 PM

City: Warsaw, North Carolina

Contract type: Full Time

Work schedule: Full Day

Immediate Supervisor Title: Site Leader


  • High school diploma or equivalent
  • Associate degree in office assistant/medical assistant preferred
  • Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs
  • Ability to address patient concerns/questions in a positive proactive manner
  • Ability to handle multiple tasks in a professional, organized, and friendly manner
  • Excellent communication skills
  • Career Readiness Certificate


  • Answer phones; take messages and route to appropriate personnel
  • Unlock front door and receptionist window at required times
  • Greet patients, verify insurance information and collect any fees due before patient is seen by a provider
  • Check patient in and out on computer system. This includes verification of insurance and demographic information
  • Process office visit charges and patient payment transactions in a timely manner according to GMC policy
  • Complete End-Of-Day reports and reconcile patient accounts with Site leader
  • Prepare for next day's appointments. This includes reviewing schedule for accuracy and confirming insurance status. Ensure all forms, records, etc pertinent to the office visit are available
  • Manage new patient requests. Set-up new patient packets and charts
  • Maintain computer chart accuracy the information as soon as possible.
  • Maintain cleanliness and organization of front desk and the office supply cabinet

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