Firearms Associate - Hunting Department - #495042

Sportsman's Warehouse


Date: 10/14/2021 13:00 PM

City: Troy, Michigan

Contract type: Full Time

Work schedule: Full Day

Description


Purpose of Position:


Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.


Duties and Responsibilities:


  • Approach each customer using the 5 non-negotiable Friedman Sales Training Steps and keep the department clean, faced and straight at all times.
  • Assist in processing and replenishing merchandise and monitoring floor stock.
  • In depth knowledge of form 4473.
  • Maintain accuracy when completing employee portion of 4473.
  • Review and ensure accuracy on customer portion of form 4473.
  • Ensure security of hunting department, including gun counter and firearm rooms.
  • Ensure all ATF standards are met for all firearm transactions.
  • Communicate customer requests to management.
  • Perform other tasks as necessary and assigned by management, which may at times include assisting in other departments.
  • Assist customers in the selection of products.
  • Provides the very best in customer service and be knowledgeable of products carried and present to customers using company sales techniques.
  • Assist in maintaining overall department.
  • All other duties as assigned.




Requirements


Required Skills:

Good verbal and written communication is required. The ability to work closely with customers and co-workers is also required.



Education and Training:

A high school diploma or high school equivalency diploma are recommended. Sales training provided by Sportsman’s Warehouse is required.



Physical Requirements:

This position involves a variety of physical activities including: talking, hearing, and repetitive motions.



Travel Requirements:

This position does not require travel.


Sportsman's Warehouse is an Equal Opportunity Employer.

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