Chief Caseworker (Assessment) - #495272

County of Lancaster

Date: 10/14/2021 14:30 PM

City: Newmanstown, Pennsylvania

Salary: $44,402 / year

Contract type: Full Time

Work schedule: Full Day


Responsible for supervising the agency's Long Term Living unit, which includes management and oversight of the Assessment, Domiciliary Care programs, Person Centered Counseling program, and staff. Supervises one assistant chief caseworker and up to four caseworkers (assessors/person centered counselor).


This employee reports to the Deputy Director. Daily contact is maintained and impromptu supervision provided to discuss emergent day to day issues. Supervisory sessions are held every two to three weeks for formal discussion of workloads, process and procedure, review of difficult consumer situations and staff performance. A performance review is conducted annually. Employee provides supervision to four staff through daily contact, observation, individual and team meetings


  • Oversees daily operations of the Assessment unit, continually monitoring process, productivity, and compliance with regulatory standards. Monitors referrals for completion within the mandated timeframes. Interprets policies and regulations relative to unit programs, educates/trains workers, as needed. Insures that all billable FEDS are accounted for in monthly billing. Serves as Primary liason with OBRA program offices for trainings and updates. Handles calls regarding assessment issues from community and/or other professionals and is available to answer questions from these callers and staff as needed. Conducts monthly assessment team meeting. (30%)

  • Supervises and trains the Asst. Chief and aging program assessors in completion of least restrictive and appropriate levels of care, for adults age 18 years of age or older who are seeking admission to a nursing home, an approved/licensed personal care home or domiciliary care home or for Home and Community Based Services and who seek public funding. This includes the annual recertification of individuals residing in personal care homes and domiciliary care homes who continue to receive public funds. Monitors staff workload to insure timeframe completion. (25%)

  • Assigns/monitors referrals in PIA system as well as in-house and community referrals. Withdraws referrals if cancelled to insure accurate FED billing. Sends OBRA reviews to appropriate Program Office and forwards assessments needing Medical Director Review to OLTL according to instructions. Enters assignments on tracking form. (25%)
  • Manages Dom Care and Person Centered Counseling programs. Ensures Dom Care homes are recertifed annually. Trains and supervises the Person Centered Counselor. Monitors workload to insure timeframe compliance. (10%).

  • Develops and utilizes data reports to track productivity and ensure accuracy and completion of case documentation as directed by Supervisor and Executive Director. Monitors PIA system to insure that referrals determined to be "no need" are withdrawn properly and in a timely manner. (5%)

  • Works collaboratively with County Assistance Office, Aging Well, Independent Enrollment Broker, and other community organizations to establish referral policies/procedures, coordinate service speaking engagement requests and address specific consumer issues. (5%)


  • Acts as liason for Aging Well.
  • Particpates in regional/state trainings and committees.
  • Maintains current knowledge of HIPPA regulations, ensuring unit staff compliance.
  • Identifies and addresses safety needs of staff .
  • Knowledge and adherence to all County and Agency Policies/Procedures is demonstrated.
  • Performs other duties as required .


  • Four years of experience in public or private social work and a Bachelor's Degree; or any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.


  • Knowledge and application of supervisory principles.
  • Ability to train staff on procedures, techniques, laws/regulations.
  • Abilty to manage programs, measure outcomes and initiate changes as needed to improve performance.
  • Ability to express ideas orally and in writing.


  • Acceptable Pre-Employment Criminal Background Check
  • Acceptable Pre-Employment Drug Screening
  • Acceptable Driver history in accordance with County Policy


  • This job is primarily sedentary, but may include infrequent requirement to access consumers who live in dwellings without elevators.
  • Repetitive motion of data entry on computer keyboard.
  • This position has been identified as having the potential for exposure to Hepatitis B. Access to training and a voluntary vaccination against Hepatitis B is provided.

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