Payment Systems Project Analyst - #495347

Eglin Federal Credit Union

Date: 10/14/2021 15:00 PM

City: Santa Rosa Island, Florida

Salary: $2,694 / hour

Contract type: Full Time

Work schedule: Full Day


The Payment Systems Project Analyst is responsible for gathering, monitoring, and analyzing payment systems data; analyzing and reviewing payment operations processes and assisting with project management.

Essential Functions & Responsibilities:

· Research, monitor, and analyze data to produce reports, business insights, and action recommendations.

· Coordinate with team members to prepare detailed plans for new projects, determining resource allocation, deliverable timelines, and possible issues pertaining to Payment Systems.

· Identify and document operational payment process design, perform analyses to drive effective process improvements, eliminate mistakes, and provide quick fixes.

· Create and maintain project documentation, including timelines, resource plans, meeting minutes, and provide status reports.

· Conduct periodic quality reviews to ensure the operation is meeting quality standards.

· Review invoices for accuracy and notify direct reports of any discrepancies.

· Serves on the Disaster Recovery team to support Payment Systems needs in all aspects.

Performance Measurements:

· Provide professional, helpful, and service-driven assistance to all EFCU personnel and members.

· Maintain training and knowledge of internal practices and policies.

· Demonstrate high ethical and moral standards with respect to member and employee treatment and confidentiality.

· Demonstrate excellent communication skills.

· Maintain and manage responsibilities in compliance with applicable laws, regulations, standards, and internal policies.

· Ensure products and services are aligned with the mission, vision, values, and goals of the Credit Union.

· Demonstrate ability to analyze data efficiently

Knowledge and Skills:


Three years to five years of similar or related experience. One to 3 years of project analysis and/or data management to include data analysis, data integrity, and business intelligence. 3 to 5 years of financial institution related payment system delivery channels and operations experience is preferred.


(1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g. information technology certifications in lieu of a degree). Bachelor's Degree in MIS, Business, or Data Analytics, or 10 years payment analyst experience.

Interpersonal Skills

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills

Physical Requirements

Must serve on the Disaster Recovery team.

Job Type: Full-time

Pay: From $26.94 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Physical Setting:

  • Office


  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location:

  • One location

Work Remotely:

  • No

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