Director, Global IT Agile COE - #495412

The Estée Lauder Companies

Date: 10/14/2021 15:30 PM

City: Long Island City, New York

Contract type: Full Time

Work schedule: Full Day

Position Summary

You will work closely with highly motivated teams, as well as senior product owners and stakeholders in both the business and technology, to ensure successful outcomes for Agile program participants. You will be a thought leader, a change agent, and above all, a role model and teacher. If you excel where vision, innovation, and a passion for constant improvement are critical; if you enjoy working with teams to realize their best; if you are a life-long learner, a critical thinker, and a strong team player, then this could be your next career.

Estee Lauder has embarked on a company wide Agile/DevSecOps initiative to transform how Business and Technology Teams collaborate to deliver value with greater alignment, speed, and productivity. We established the Agile Center of Excellence, with sponsorship and focus at the highest level, to develop this transformational strategy through guidance, governance, training, enablement, and culture change

  • An experienced and respected practitioner of Agile: not just a Coach but a Player, with the credibility that comes from having experienced Agile adoption first hand
  • A passionate and articulate teacher of the “how” and “why”
  • A hands-on leader with a track record of high-quality delivery
  • A change agent and culture carrier
  • An excellent communicator with great people skills
  • An influencer, with strong persuasion skills and the courage and experience to challenge and advise senior leaders up to C-level executives
  • A lifelong student of continuous and ongoing experimentation, learning and improvement – someone who takes personal satisfaction from seeing teams learn and grow
  • An active follower of industry trends, a voracious consumer of Agile thought leadership, blogs, community activities, and other sources of insights


Provide hands-on coaching

  • Work 1 on 1 and in group settings with team members and stakeholders to embed Agile mindset and practices
  • Provide training, lead teams through Agile practices and ceremonies, and transition into an advisory role as team maturity grows

Influence and change behaviors

  • Model the appropriate Agile behaviors and act as a role model and culture carrier for the organization
  • Influence stakeholders’ Agile behaviors through direct feedback and guidance, and coach leaders to champion Agile leadership behaviors at all levels of the organization
  • Tailor Agile principles for each team, regularly assess project maturity and provide action plans for improvement

Be a thought Leader; challenge as needed

    • Work with team members including Product Owners and business stakeholders, to overcome adoption challenges and ensure success; for example to keep focus on business KPIs, or to brainstorm solutions
    • Push squads’ thinking and challenge them as needed; for example if prioritization is not based on business KPI-based criteria

Remove obstacles

    • Work with the Product Owner and squad members to preemptively surface, escalate and address obstacles
    • Encourage and facilitate cross-silo collaboration

Build our organizational expertise

    • Improve Agile practice across the company and feed thought leadership back into our Agile Operating Model, playbook and tools
    • Contribute to documentation, training, best practices and knowledge capitalization
    • Coach and mentor new joiners to become effective Agile coaches


    • Over 5 years of experience in an Agile leadership role – such as Coach, Scrum Master, or Product Owner, in which you can evidence significant commercial impact
    • Over 8 years of experience in a consumer facing, hands-on delivery role, working with or within Agile teams to deliver significant business value
    • A track record of training and coaching teams and individuals at various levels
    • A track record of applying Agile and DevSecOps approaches, practices, ceremonies and techniques through experimentation and improvement; a library of lessons learned which you call on to inform the right approach for each new situation
    • Broad knowledge of Agile approaches such as Scrum and Kanban; Agile techniques such as story mapping or big room planning; DevOps concepts such as Continuous Deployment or Behavior Driven Development; and approaches for Agile at scale, such as in portfolio planning and dependency management – combined with a deep expertise in one or more areas

Job: Information Technology

Primary Location: Americas-US-NY-Long Island City

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 2118007

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact

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