Program Consultant- Social Services - #603889

State of Louisiana

Date: 11/25/2021 19:30 PM

City: Baton Rouge, Louisiana

Salary: $3,890 - $7,658 / month

Contract type: Full Time

Work schedule: Full Day

Supplemental Information

Learn more about the benefits to working for DCFS by visiting our careers page.

The vacancy is located in East Baton Rouge Parish, La.

Incumbent must have knowledge of DCFS and LCWTA practices, policies, procedures, systems, and tools. Incumbent must demonstrate proficiency in managing and integrating effective learning content, teaching tools, and data analytics/reporting within the LCWTA Learning Management System. Incumbent must possess knowledge of learning sciences, instructional design, and evaluation, and the ability to demonstrate skills in training delivery and facilitation and technology application. Incumbent must possess excellent skills in communication, problem solving, emotional intelligence and decision making, collaboration and leadership, cultural awareness and inclusion, project management, data driven decision making and understanding of human behavioral science. Incumbent must be proficient in learning/instructional systems, tools and related supports and have outstanding analytical and technical skills as well as the ability to translate, train, and support users and other learning and development staff in effectively utilizing learning systems, tools and resources.

This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months.

You must include all relevant education and experience on your official State application.

The duties that you describe in the Work Experience section of your application will be reviewed by State Civil Service as part of the process in determining if you meet the minimum qualifications for this job.

Your experience WILL NOT be evaluated based on the job title alone. You must describe your actual duties. If you are a current employee of the State of Louisiana it is important that you indicate in the “Duties” section for each job the specific programs that you worked in to receive credit for that experience.

List all prior employment. Work experience left off of your electronic application or only included in an attached resume will not be credited. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Incomplete applications will not be considered.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer for People with Disabilities"

For additional information about this vacancy, please contact Jan Byland via email at Jan.Byland.DCFS@LA.Gov


A baccalaureate degree plus three years of professional level experience in administrative services, economics, public health, public relations, social services or health services

Six years of full-time work experience in any field may be substituted for the required baccalaureate degree

Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:

A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree

30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree

Graduate training with eighteen semester hours in one or any combination of the following fields will substitute for a maximum of one year of the experience on the basis of thirty semester hours for one year of experience: public health; counseling; social work; psychology; rehabilitation services; economics; business, public, or health administration

A master's degree in the above fields will substitute for one year of the required experience

A Juris Doctorate will substitute for one year of the required experience

Graduate training with less than a Ph.D. will substitute for a maximum of one year of the required experience

A Ph.D. in the above fields will substitute for two years of the required experience

Specialized degrees will substitute for a maximum of two years of the required experience


Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.

Job Concepts

To provide advanced professional level support services for social service programs


General from a Program Manager 1-Social Services or other higher level personnel

May directly or functionally supervise a small staff of clerical and/or professional employees

Predominately at Department of Children and Family Services

Differs from Program Specialist-Social Services by the presence of advanced responsibilities

Differs from Program Manager 1-Social Services by the absence of responsibility for managing a statewide program

See allocation criteria memo.

Examples of Work


Plans, coordinates and controls a statewide program element in a program area

Develops and implements policies and monitoring procedures for the program element

Conducts studies or special projects

Revises rules, regulations and procedures to comply with changes in law or policy

Identifies needs for resources and training related to community based services and determines how these needs can be met; develops proposals for meeting the needs

Writes and submits grant proposals

Meets with government officials, private officials, professionals and others on matters regarding the program element

Trains agency personnel regarding procedures and policies

Maintains records, prepares reports and conducts correspondence relative to the program element assigned

May direct the work of staff of professional or clerical employees, serving as a leadworker or direct supervisor.

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