Director of Facilities - #604025

Rimrock Foundation

Date: 11/25/2021 20:30 PM

City: Billings, Montana

Contract type: Full Time

Work schedule: Full Day


Supervises and conducts the functions of engineering, building maintenance, facility housekeeping, and grounds. Performs basic plumbing and carpentry, building safety, floor care, semi-monthly building inspections and physical plant management, in order to achieve the goals and objectives of the Strategic Plan. Responsible for first line IT issues and is primary liaison to IT Service Vendor. Oversees rental properties. Provides leadership in planning, organizing, coordinating and controlling the functions of the department as delegated by the Chief Executive Officer. Serve as the HIPAA Security Officer and assure adherence to state statutes and rules, CARF standards, and federal regulations including HIPAA and 42 CFR Part 2. Positively represents the organization and promotes Rimrock’s Mission to the community.


Facilities Oversight

  • Oversees maintenance of heating and cooling systems.
  • Oversees building and grounds maintenance as scheduled or needed.
  • Maintains Equipment Maintenance Program designed to assess and control the clinical/physical risks of equipment used in patient care.
  • Conducts preventive maintenance of all mechanical systems and equipment timely, adhering to PM schedule.
  • Conducts monthly building/safety inspections to maintain regular upkeep and regular building repairs while complying with CARF and State of MT standards.
  • Oversees necessary maintenance of plumbing, carpentry, electrical and painting repairs.
  • Supervise workers who make major mechanical and other physical plant repairs.
  • Advises CEO of all necessary equipment and supply purchases
    • Establishes par levels in supplies and food and monitors for adherence.
  • Oversees cleaning boiler room and all storage areas of building.
  • Maintains the Hazardous Materials and Waste Program in accordance with applicable laws and regulations.
  • Assures all equipment has written operating and testing procedures as well as written criteria which include characteristics of equipment functions, maintenance requirements and equipment histories.
  • Coordinates all service contractors and maintenance agreements.
  • Monitor and manages work order entry and jobs in defined time intervals.


  • Provides first line assistance for internal, residential, and Silverleaf IT issues.
  • Moves, adds, or removes technical equipment (computers, printers or ancillary support equipment) as needed
  • Acts as primary liaison between Rimrock and IT vendor
    • Attends and actively participates in monthly IT meetings
  • Monitors inventory and documentation of inventory of all IT equipment. Updates ongoing as well as an annual inventory.
  • Produces annual IT Strategic Plan and summary to meet CARF and other regulatory body requirements.
  • Implements provisions to assure cyber safety.

IT HIPPA Security Officer:

  • Serve as Rimrock’s HIPAA Security Officer and implement policies and procedures to protect the confidentiality integrity and availability of electronic protected health information.
  • Conduct an annual Security Risk Assessment and maintain a log of any security incidents.
  • Provide security awareness and training to staff.


  • Provide direct supervision to Housekeeping and Maintenance staff.
  • Conducts regularly scheduled departmental and one on one meetings with staff to assure effective communication.
  • Evaluate staff performance timely, including direct observation and develop staff training plans.
  • Manages staff’s schedule and PTO management.
  • Assists in recruiting and hiring.

Quality Improvement Responsibilities:

  • Assures that information is collected, organized, reported and used to improve the quality of systems and services.
  • Obtains feedback from patients regarding their perceptions of the service provided to them and utilizes this information to improve service delivery.
  • Assures that resources are allocated in accordance with the priorities and plans established by the Strategic Plan.
  • Recognizes and appropriately reports to supervisor areas within scope of responsibility that fall outside the quality parameters.
  • Performs self-quality monitoring in order to develop and execute plans to meet established goals.

Customer Service Responsibilities:

  • Supports organization’s customer service initiative; strives for service excellence by seeking challenges and turning them into opportunities.
  • Models professionalism by addressing others with appropriate actions, appearance and communication.
  • Works in a spirit of teamwork and trust and maintains professional boundaries in working with others; accepts responsibility for own behavior.
  • Provides timely and thorough follow-up with internal and external customers.
  • Serves on committees or process improvement teams to assist in improving quality/customer satisfaction, as assigned.
  • Models and promotes effective communication.

High School diploma or equivalent. Minimum of five years experience in building maintenance management, healthcare preferred. Mechanical boiler maintenance certification.

Boilers License, State of Montana.

Excellent problem solving and prioritization skills. Requires thorough knowledge of maintenance techniques, equipment and operations of power plants, plumbing and heating systems, sanitation, refrigeration, electrical systems, fire and safety regulations, engineering specifications and inspection procedures. Ability to perform algebra and/or geometry as it relates to construction and understand complex, multi-step written and oral instructions. Specific knowledge required in standard methods, materials tools and equipment used in assigned skilled trade.

General knowledge of computer hardware and software and ancillary IT equipment.

Work is indoors in an office environment with moderate noise. Intermittent physical effort involving lifting of up to 100 pounds, occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; frequent stooping, kneeling, crouching, and/or crawling; and fine finger dexterity. A typical workday involves walking, standing, reaching with hands and arms, and talking and hearing, approximately 70% of the time. Approximately 30% or less of the time is spent sitting. Normal vision abilities required, including close vision and ability to adjust focus.

Involves everyday risk or discomfort requiring normal safety precautions in an indoor and outdoor setting, meeting rooms and patient care areas. Work may involve mental and emotional stress. Driving required. Will work primarily at main facility, off-site facilities, community and places required by assignment or travel.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Required Skills

Required Experience

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