Customer Service Liaison Homecare Mercy Health - #604147

Mercy Health

Date: 11/25/2021 21:30 PM

City: Youngstown, Ohio

Contract type: Full Time

Work schedule: Full Day

Thank you for considering a career at Mercy Health

Join our team today!

  • Higher Pay Scales and Sign-On Incentives
  • Flexible Schedule to live the life you deserve
  • Rewarding Higher Differentials with working on the Weekend


Provides daily customer service related functions related functions to ensure delivery of services to customers. They will work collaboratively with different disciplines throughout the health care center to deliver high quality DME services. Cares for all age groups-birth and above.

Facilitates delivery of supplies/equipment through appropriate scheduling registration of patients, telephone communication and data entry.

Ensures appropriate flow of information related to customer service including but not limited to scheduling, greeting, and registration of patients, telephone communications and data



Computer skills are necessary

Experience with customer service a plus

One-year certificate or technical school; or one year related experience and/or training in a medical office environment, or equivalent combination or education and experience.

Hours: 8:00am to 4:30pm

This position will participate in the weekend on call rotation.

This position will also travel throughout the market hospitals to plan discharges.

Mercy Health is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • An employer-matched 403(b) for those who qualify.
  • Paid time off
  • Educational Assistance
  • And much more

cheduled Weekly Hours:


Work Shift:



DME - Youngstown Home Care/DME/Hospice

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for
Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume