IT Supervisor II - 61008640 - #604442

State of South Carolina

Date: 11/25/2021 23:30 PM

City: Edisto Island, South Carolina

Salary: $41,777 / year

Contract type: Full Time

Work schedule: Full Day

Careers at DHEC: Work that makes a difference!

Pursuing Excellence, Inspiring Innovation, Promoting Teamwork, and Embracing Service

This position is located within the Office of Information Technology's End User Services Department in Charleston County, South Carolina.

  • Supervises the Region Information Technology staff, responsible for Tier 2 support.

  • Mentors, develops and motivates personnel to achieve professional as well as agency goals.

  • Travels the Region, to include surrounding counties and local community health centers solving hardware and software problems to include connectivity issues, ie cabling, network rights and user account settings in AD, Antivirus and Encryption issues, etc.

  • Establishes working relationships with users, vendors and staff members.

  • Installs/Upgrades/Modifies/Troubleshoots Windows 10 workstations, laptops and mobile devices.

  • Coordinates with Central Office IT staff for all networks issues/problems/implementations.

  • Assists the End-User Support Manager in planning future hardware and software needs, ie workstations, laptops, mobile devices, topology, data lines and circuits.

  • Maintains Information Control Plant to include: Hardware safety and security, property management logs, licensing agreements and HIPAA compliancy

  • Other duties as assigned to assure efficient operation of the unit.

State Minimum Requirements: An associate's degree with experience in computer operations or a related data processing field. Relevant experience may be substituted for required degree on a year-for-year basis.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Agency Additional Requirements:
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

Must be familiar with Windows 8 and Windows 10 applications. Must be knowledgeable in Microsoft Server administration and a working knowledge of LAN/WAN maintenance with ability to install/configure/troubleshoot all related hardware and software. Ability to prepare materials for training and conduct in- service sessions in application software training. Ability to communicate effectively, both verbally and in writing

DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

SC DHEC is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SC DHEC does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

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