Departmental Clerk - #604528

Kaiser Permanente


Date: 11/26/2021 00:30 AM

City: Westley, California

Contract type: Full Time

Work schedule: Full Day

Essential Functions:



  • Register and admit patients to service area.


  • Secure information necessary for preparation of required forms.


  • Collect appropriate fees.



• Verify charges from fee schedule, issue cash receipts, prepare slips and balance cash receipts. • Assist patients by having knowledge of the co-pays / applicable fees, facility, other departments, and administrative services.



  • Handle cash according to indicated policies and procedures. Initiate and complete Release of Information forms as appropriate.


  • Print and complete all necessary paperwork, labels and documentation forms for receiving patients for various examinations.


  • Relay instructions to patients in preparation for examinations.


  • Maintain required patient statistical records.


  • Verify patients’ health plan eligibility and answer telephone and routine questions.


  • Perform log out and distribution of ED Records.


  • Make follow-up appointments for patients seen in the service area.


  • Accurately maintain ED logs and documentation forms.


  • Comply with EMTALA regulations as pertains to job duties.


  • Must be able to do all clerical work in the Department.


  • Makes follow-up appointments for patients seen in the ED.



Grade 05



Basic Qualifications:



  • High School Diploma/ GED


  • Testing: Typing 30wpm


  • Testing: PC skills test (able to pass PC skills assessment)


  • Testing: Medical terminology required (able to pass standardized test)


  • Must be proficient in word processing.


  • One (1) year experience within the past two (2) years as a Cashier / Receptionist or Unit Assistant in in an outpatient/inpatient care setting where hanks-on medical/nursing care is delivered is required.


  • Must have experience in performing detailed, repetitive clerical functions; demonstrating clear, distinct communication skills and legible written communication skills.


  • Must successfully complete ADT Training, Mainframe, Lotus Notes and / or other computer training programs within the orientation period.


  • Must possess ability to do accurate simple arithmetic and operate credit card machine.


  • Demonstrate ability to display and project a courteous and professional demeanor in order to promote congenial interactions; to include effective and proper hone etiquette.


  • Demonstrate the ability to accurate registration, coding and revenue collection per procedures.


  • Demonstrate the ability to serve as a conduit for department information.


  • Must demonstrate attention to detail while effectively dealing with multiple demands.


  • Demonstrate ability to effectively maintain ED logs and files.


  • Must be willing to perform other related duties as assigned.


  • Required to attend scheduled clerical meeting.


  • Must be able to fulfill the functional and environmental duties of the position- prolonged standing and walking required.


  • Must maintain proficiencies to work in all ED clerical areas.


  • Willingness to work in a Labor Management Partnership environment required



PrimaryLocation :


HoursPerWeek : 16

Shift :


Workdays : Week 1: Tues, Wed / Week 2: Fri, Sat

WorkingHoursStart :


WorkingHoursEnd :


Job Schedule :


Job Type : Standard

Employee Status : Regular

Employee Group/Union Affiliation : A01|SEIU|United Healthworkers

Job Level : Entry Level

Job Category : Administrative & Support Services

Department :


Travel : No

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