Computer/Network Technician - #604774

Greater New Bedford Regional Vocational Technical High School


Date: 11/26/2021 02:30 AM

City: New Bedford, Massachusetts

Contract type: Full Time

Work schedule: Full Day

COMPUTER/NETWORK TECHNICIAN


GREATER NEW BEDFORD REGIONAL VOCATIONAL TECHNICAL HIGH SCHOOL


12 Month Position



TITLE: Computer/Network Technician



Position Purpose: This position is responsible for providing complex support and day-to-day assistance to administrators, staff, and students with regard to computer and network technological needs. This position is responsible for maintaining and improving upon the efficiency and effectiveness of all areas under his/her direction and control; performs all other related work as required.



Flexible schedule
- Due to the necessity to complete some work during times when school is not in session, the Technician will need to work at various times of the day and the starting and ends times may change based on the demands of operations.



Education, Training, and Experience:


Technical certifications such as Network+ or A+ certification


Microsoft certifications such as MCSA, MCP,


Experience with a work order entry system and inventory system


Bachelor’s degree (Preferred)


Competency and experience in Windows Environment


Experience in Desktop Management (ex: Intune), TCP/IP, File/Print Sharing, Switches, and Web based technologies



Essential Functions
: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the


position.)

  • Installs and maintains network backbone and wiring necessary to interconnect computers throughout the district.
  • Installing and troubleshooting computer hardware throughout the district.
  • Upgrades existing hardware with new components.
  • Manage and maintain Microsoft Servers.
  • Install Software applications and creates documentation for the procedure.
  • Work with students, instructing on proper cabling techniques, PC troubleshooting, and hardware diagnostics.
  • Support employees in resolving problems with IT, AV and communications systems
  • Record events, problems and resolutions in the IT request database.
  • Assist in evaluation and testing of software / hardware in planning for future needs
  • Responsible for the configuration, troubleshooting and maintenance of electronic communications systems including but not limited to district video display systems, projection, audio systems, teleconferencing solutions.
  • Install media equipment such as projectors, speakers, TVs, video monitors and cameras working with district support personnel and approved contractors.
  • Perform routine preventative maintenance on AV systems and equipment (Replace bulbs, clean filters & lenses, make minor adjustments, etc.)
  • Provide in-person direct support for district staff using technology
  • Educate users on A/V best practices
  • Serve as escalation point to help desk / IT technicians.
  • Manage iOS devices through MDM solutions
  • Manage Chrome devices through Google Admin Console
  • Manage application deployment to mobile devices
  • Maintain a clean and accurate inventory of technology items
  • Staff and student account maintenance.
  • Attend meetings as required
  • Other duties as may be assigned



Skills and Abilit
y:



Knowledge: Knowledge of LAN/WAN networks, TCP/IP protocols and network technologies. Knowledge and experience working with common software and hardware. Experience performing troubleshooting to system failures to ensure long term efficiency of networks.



Skills and Ability: Ability to Consult and collaborate with Technology Department members. Be able to Identify and suggest possible improvements on procedures. Must possess an Aptitude to learn new and implement new technologies as they are introduced into the district. Ability to communicate effectively, ability to establish and maintain effective working relationships with all school employees, students, teachers, parents, and vendors, ability to recognize school-wide priorities and work cooperatively to support their accomplishment, ability to prioritize multiple tasks and deal effectively with interruptions, occasionally under time pressure. Be able to Establish and maintain a strong working relationship with building personnel.


Demonstrate the ability to follow and communicate effectively, both orally and in writing



Physical Requirements:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



May require the ability to lift up to 50lbs, bending, squatting, driving, sitting for long periods of time, standing for long periods of time, climbing, walking, pulling and/or pushing, carrying, grasping, reaching, crouching and crawling.



Supervision


Supervision Scope: Performs routine duties that are clearly defined by protocol and standard


operating procedures. This role requires basic knowledge of departmental operations.



Supervision Received: Works under the direct supervision of the Information Technology and Digital Learning Director.



Supervision Given: None.



Job Environment:


Work is performed under typical office/school conditions; environment is moderately noisy. Operates a computer, calculator, telephone, copier, facsimile machine, and other standard office equipment. Interacts with other school staff, teachers, students, parents, and vendors. Has access to department-related confidential and/or sensitive information including student records, financial records, the disclosure of which would cause a significant breach of trust and seriously damage the reputation of the school.


Errors in judgment could result in hardship to the students and the school, lower standards of service to the community, monetary loss or legal repercussions and possible negative public relations for both.



(This job description does not constitute an employment agreement between the employers and is subject to change by the employer as the needs of the employer and requirements of the job


change.)


Mission and Values The mission of the Greater New Bedford Regional Vocational Technical School District is to provide education that is rigorous, relevant, and meaningful to each student in a safe and supportive environment, resulting in academic, career and technical excellence. This experience encourages lifelong learning, fosters mutual respect, and instills social responsibility, respect for diversity, and responsible citizenship. Our core values are preparation, passion, and perseverance. For information on working for the Greater New Bedford Regional Vocational Technical School District please visit our website at gnbvt.edu Equal Opportunity Employer The Greater New Bedford Regional Vocational Technical School District is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, gender identify or expression, or any other characteristic protected by law. Non-Discrimination Policy The Greater New Bedford Regional Vocational Technical School District does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation, gender identity, age, homelessness, immigration or veteran status in its education programs and activities, including admission to or employment in such programs or activities.

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