Manager, Anomaly Detection - #604849

The NPD Group


Date: 11/26/2021 02:30 AM

City: Reston, Virginia

Contract type: Full Time

Work schedule: Full Day

Learning and growing with NPD


Combining consumer surveys, retail point-of-sale data, and cutting-edge analytics, The NPD Group delivers trusted retail industry research to the world's most successful brands and retailers. We also offer careers that reward innovation and provide growth opportunities for forward-thinking problem-solvers who join our team. Speed your career growth, while working with the best and brightest in the market research industry.


Position Overview


Work on the latest technologies influencing the innovation of products in a highly collaborative environment.


Checkout is a revolutionary marketing research platform that captures consumer purchases from smartphones and transforms the data into information products for our many clients. From millions of consumers we mine hundreds of millions of receipts - yielding transaction-level detail across all retailers, all channels, and over time.


Join this startup business with the financial backing of one of the marketing research industry's leading companies.


As a member of the Anomaly Detection team, this individual will be responsible for overseeing and managing the certification of market data for the Technology business. This role will focus on several key aspects of the business, including but not limited to ensuring data accuracy, identifying data anomalies, investigating drivers of market trend changes and resolving data issues or inquiries. This person will stay aligned with industry trends and clients' changing needs in order to actively improve data and client satisfaction within their industry. This individual will interact with several key stakeholders across the organization including Sales, Client Development, Retail Business Group, Operations, and Research Science in order achieve their objectives and the quality of NPD data. He/she will be required to work cross-functionally to address data quality concerns, communicate decisions and certify data to NPD clients.


This position will be based in Port Washington, NY, NYC, Chicago, IL, Rosemont, IL, Houston, TX, Reston, VA, Greensboro, NC.


Overall Responsibilities:



  • Help to define the standards of data quality and ensure monthly data certification.
  • Lead investigations and resolve data discrepancies as necessary, communicating to key stakeholders as needed.
  • Drive process improvement by identifying and implementing changes that will improve data quality and/or create efficiencies.
  • Determine root causes of any issues that have been identified and create preventative measures to avoid future risks.
  • Provide ongoing reporting that identifies changes in trends, provides impact analysis and identifies data anomalies.
  • Tranlate client needs into product enhancements to increase client satisfaction with NPD data.
  • Stay abreast of assigned industries and align with Industry Analysts to ensure a consistent point-of-view on industry trends.
  • Proactively evaluate data quality metrics relative to objectives and implement enhancements and or improvements as needed.

Qualifications:



  • BA/BS or equivalent
  • 3+ years or more in similar role
  • Experience in analytics, data management or data manipulation
  • Enjoys identifying anomalies in data and leading the journey to resolution
  • Expert in all MS Office products. (Advanced Excel, PowerPoint, Word).
  • Ability to multi-task and meet strict deadlines.
  • Thrives in an independent environment and confident taking ownership of tasks
  • Strong experience working with POS and/or Consumer data
  • Background in Technology is a plus
  • Prior experience with NPD software and data a plus.
  • Proven success working in Tableau, Alteryx or the equivalent a plus.

Communication


The ideal candidate must be able to effectively articulate data findings and provide recommendations on changes to the product portfolio in a clear and concise manner to a diverse audience. Most importantly, the candidate must demonstrate the ability to listen to the customer and appropriately match the customer's needs with NPD's products and services, or be willing to direct the customer to the best solution.


Relationships


The ideal candidate must be comfortable and effective when talking with a broad range of decision influencers and decision makers within an organization. The candidate will be able to effectively understand and build relationships throughout the prospective customer's organization.


Discipline


The ideal candidate will be competent in managing their time and activities and must embrace our proven opportunity and customer management processes and systems. Candidates must possess a "can-do" perspective in their professional attitude. They will be detail oriented and demonstrate a strong work ethic. They will be sticklers for accuracy in their own work as well as their colleagues. They will be ready to back up their assertions with facts.


The NPD Group, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.

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