OPS GOVERNMENT OPERATIONS CONSULTANT II - #689575

The State of Florida


Date: 1 week ago

City: Orlando, Florida

Salary: $25 - $26 / hour

Contract type: Full Time

Work schedule: Full Day

Requisition No: 793091


Agency: Department of Health


Working Title: OPS GOVERNMENT OPERATIONS CONSULTANT II - 64948558


Position Number: 64948558


Salary: $25.00 - $26.44 AN HOUR


Posting Closing Date: 02/15/2023


FLORIDA DEPARTMENT OF HEALTH


IN ORANGE COUNTY


JOB OPPORTUNITY ANNOUNCMENT


OPEN COMPETITIVE APPOINTMENT





Class Title: OPS Government Operations Consultant II


Position Number: 64948558


Base Salary: $25.00 - $26.44 an hour


Location: 832 West Central Boulevard – Sunshine Care Center


Orlando, FL 32805





**DOH – Orange is a tobacco free agency.





**This advertisement may be used to fill future vacancies as they become available.





**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **





MINIMUM QUALIFICATIONS:



  • Willing to work with infectious disease patients (STD/HIV/TB)

  • Bachelor’s degree or higher from an accredited college/university

  • Valid FL Driver’s License and reliable access to a personal vehicle.

  • At least 2 years verifiable experience conducting program assessments/evaluations and quality management activities professionally

  • At least 2 years verifiable experience conducting quality improvement data collection, analysis, interpretation, and report writing
  • Ability to apply quality improvement methodologies and ability to educate subrecipients to improve performance.

  • Emergency Duty




PREFERRED QUALIFICATIONS:



  • Knowledge of HHS agencies such as Department of Health and Health Resources and Services Administration (HRSA).

  • Ability to apply Plan, Do, Check, Act (PDCA) methodology for monitoring quality improvement projects.

  • Prior experience counseling, testing, case management, case investigation, etc. in the HIVAIDS community.

  • Prior experience working in/with electronic databases, such as electronic medical records (EMR) systems.





JOB DUTIES AND RESPONSIBILITIES:


SCC Quality Management Coordinator Responsibilities





Quality Improvement (QI) - Provide leadership and technical assistance in developing,


implementing, tracking, and evaluating the Quality Management (QM) Program, including the annual Quality Management Plan for the SCC and its subrecipients, including educating staff regarding the cross-functional impact and benefits of QI projects. Utilize the Plan, Do, Check, Act (PDCA) methodology for monitoring QI projects and assisting RWHAP leadership in identifying improvement resources and training to maximize efficiency and effectiveness across the department. Conduct QM training and work with various programmatic units to identify, implement and ensure continuous quality improvement projects remain on target within established time frames. Provides support to the RWHAP Manager in developing and documenting QM activities and achievements for grant applications and progress reports.



  • Contribute to program management functions including QM-related policies and procedures, staff training, and records management.

  • Involve intra-departmental and interdisciplinary quality management teams for improving communication.

  • Support opportunities for improvement by using trend analysis and convey the same appropriately.

  • Report important outcomes, issues related to risk management to key leaders.

  • Support coordinating member satisfaction enhancement activities.


Benchmarking/Brainstorming/Storyboarding - Develop and implement processes for


benchmarking best practices that result in program improvements in quality and performance


measures. Research and utilize both government and private sector best practices. Develop,


deploy, and follow through with implementation of brainstorming and storyboarding to


enhance quality improvement efforts throughout the RWHAP. Develop materials and reports to showcase quality improvement activities and results to key stakeholders, including funders.



  • Select reliable and valid indicators of quality and coordinate analyzing activities.

  • Evaluate data and develop accurate, concise, and useful quality management documents consistent with department procedures.

  • Assist with and evaluate quality measures across sites to improve consistent quality.




Quality Management Committee (QMC) – Works with clinical leadership and the RWHAP Manager to convene the QMC on no less than a quarterly basis. Ensures that subrecipients and clients, and as appropriate, contractors, participate in QI activities. Responsible for facilitating QMC meetings, including development of the agendas, meeting materials and finalizing the meeting minutes. Attends subrecipients QMC meetings as necessary.





Special Projects- Engage in special projects and assignments targeted to achieving key performance measures and quality improvement goals.


Self-Development - Attend training and professional development activities to enhance skills and share with team members.





KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT, REQUIRED FOR THE POSITION:



  • Ability to document work products completely and accurately.

  • Ability to plan, organize and coordinate work assignments in a timely manner.

  • Skilled in methods to collect data and ability to ensure high data quality.

  • Skilled in data analysis and interpretation.

  • Ability to communicate effectively both orally and in writing.

  • Ability to complete reports in a timely manner.

  • Ability to communicate effectively with coworkers and stakeholders.

  • Ability to effectively utilize basic computer equipment and programs, office equipment, and epidemiology programs, including MS Word, Excel, Access, PowerPoint, Publisher.

  • Ability to identify a need on a client and coordinate services.

  • Ability to design quality improvement projects and analytical assessments.

  • Ability to utilize problem-solving techniques.





Florida Department of Health Mission, Vision, and Values:


Mission:


To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.


Vision:


To be the Healthiest State in the Nation.


Values:


I nnovation: We search for creative solutions and manage resources wisely.


C ollaboration: We use teamwork to achieve common goals & solve problems.


A ccountability: We perform with integrity & respect.


R esponsiveness: We achieve our mission by serving our customers & engaging our partners.


E xcellence: We promote quality outcomes through learning & continuous performance improvement.





The Benefits of Working for the State of Florida:


Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:






  • State of Florida 401(a) FICA Alternative Plan (mandatory)

  • Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)

  • Workers’ Compensation (mandatory, if needed)

  • Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)

  • Deferred Compensation (voluntary)

  • Employee Assistance Program (voluntary)

  • And more!




For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.





Please be advised:





Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.





This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.





Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov





If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.





The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.





Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.





The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.





Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.





The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.





Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.





The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.


Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.


The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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