Teller - Murrieta - #689825

Classification: Non-Exempt



SUMMARY


The Teller’s job is to welcome members to the branch, perform their financial transaction and guide them through a successful and rewarding experience in order to increase each member’s profitability potential and to guarantee that every member, every time receives a warm and positive experience. Display Altura Credit Union’s Core Values (Respect, Integrity, Innovation, Passion and Excellence) to both external and internal members. Takes ownership of every member every time and provides “Start to Finish” member service






ESSENTIAL DUTIES AND RESPONSIBILITES

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  Demonstrates excellence in member service by welcoming members to the branch and providing service in an efficient, friendly, and professional manner. Maintains a member survey average score of 9.5 or above
  
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  Profiles members to determine Members needs and directs them to the proper services and resources for transacting business. Cross-sells Altura Credit Union and its Affiliate’s products and services. Consistently achieves monthly referral quota
  
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  Accurately performs Symitar functions and balances cash drawer daily
  
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  Adheres to compliance issues, policies and procedures, in order to preserve the operational integrity of the branch network
  
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  Preserves the retail image of the branch office by maintaining a superior appearance of professionalism, cleanliness and organization
  

Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice



QUALIFICATIONS, EDUCATION and/or EXPERIENCE


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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  High school diploma or its equivalent is required, college is preferred
  
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  A minimum of 6 months’ experience in retail or customer service is required
  

Why Altura?










WORK-LIFE BALANCE

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  Sick Time
  
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  Birthday & Anniversary Day Off
  
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  Specialized Paid Time Off (Jury Duty, Bereavement, etc.)
  
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  Community Volunteer Events
  
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  Social Events & Outings
  
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  Event & Venue Discounts
  
  

WEALTH INCENTIVES

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  Competitive Pay
  
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  Stakeholders
  
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  401k Dollar-for-Dollar Match up to 4% (after one year of service)
  
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  Business Attire Allowance
  
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  Annual Performance Review & Increase
  
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  Wellness Incentive
  
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  Tuition Reimbursement
  
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  Awards, Recognition’s & Incentives
  
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  Free Checking & Savings Accounts
  
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  Discounted Employee Loan Rates
  
  

HEALTH AND WELLNESS

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  Kaiser Medical & Prescription Plans
  
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  Dental & Vision
  
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  Fitness Challenges & Gym Access
  
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  Onsite Wellness Programs
  
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  Medical & Dependent Flex Spending Account
  
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  Employee Assistance Program
  
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  Pet Insurance