Central Referrals Scheduler - #690019

CARTI


Date: 1 week ago

City: Little Rock, Arkansas

Contract type: Full Time

Work schedule: Full Day

JOB SUMMARY:


Working closely with the Central Referrals Office Supervisor and the Director of Patient Access, utilizes EMR to coordinate inbound and outbound referrals for CARTI providers and services. Ensures appropriate medical records are provided with outbound and inbound referral order/request, based on agreed upon policy. When documents are not provided, conduct the necessary follow-ups to obtain documents. Registers patient in Centricity and contacts patient to schedule appointment based on agreed upon scheduling policy by provider. Compiles new patient packet to send prior to new patient appointment (if applicable), update Salesforce of all communication for appointment status tracking and notifies referring provider of patient appointment.


EDUCATION, CERTIFICATION, LICENSURE and REGISTRATION:



  • High school diploma or equivalent




EXPERIENCE, KNOWLEDGE, SKILLS and ABILITIES:



  • Minimum of two years’ experience working in a medical office setting
  • Experience scheduling patient appointments
  • Experience working with Electronic Medical Records (EMR)
  • Strong knowledge of medical terminology
  • Knowledge of gathering, interpreting and reporting insurance information
  • Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence
  • Basic computer and office equipment skills
  • Technical skills and knowledge to properly schedule appointments and maintain patient records.
  • Time management and organizational skills

JOB SPECIFIC DUTIES AND RESPONSIBILITES:



  • Serves as the one of the primary persons for external resources to schedule new Medical Oncology patient appointments.
  • Ensures all appropriate clinical records are obtained prior to patient scheduling appointment.
  • Contacts patient to schedule appointment.
  • Responds to referring provider regarding the status of the patient’s appointment in a timely manner.
  • Competent in administrative functions of Electronic Medical Records.
  • Performs medical receptionist duties as necessary for the CRO department. Answers telephone, screens calls, takes messages and provides accurate information.
  • Demonstrate impeccable integrity in a professional and courteous manner at all times.
  • Other responsibilities and projects assigned by management as needed.
  • Update Salesforce for tracking the process of new patients with the CRO department.

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