Customer Account Manager - #740141

Superior Industries

Date: 01/14/2022 11:00 AM

City: Benson, Minnesota

Contract type: Full Time

Work schedule: Full Day

Job Description

A Customer Account Manager is responsible for completing the following duties:

  • Assist the Territory Manager in managing a sales territory by developing quotes and answering sales inquiries for the territory’s dealers, producers, and potential customers, for all equipment product lines
  • Write descriptive specification sheets for customer presentations
  • Sizing and application of Superior’s products
  • Obtain pricing and specifications on special products
  • Process orders by accurately communicating the needs of the internal and external customer to insure order integrity.
  • Complete all final “to be built” specifications and generate necessary files for communication to Engineering, Transportation, and Production departments
  • Inform and update customers and dealers regularly, with particular regard to delivery of quotes and sold orders
  • Document and communicate sales process using: E1ERP, Google, and Salesforce
  • Incorporate feedback from other departments to provide more accurate quotes, pricing and information to our customers
  • Review application detail, specify and apply the proper products
  • Ensure sales quotes are: accurate, appropriate for applications, and prepared in a timely manner
  • Estimates are detailed, they reflect any need for special products, services, or transportation considerations
  • Provide world class quality on all products and processes of equipment's sales
  • Closely monitor sold orders and the production schedule to ensure on-time delivery
  • Other duties as assigned

  • Qualifications
  • Knowledge of Equipment product lines and applications of each type of machine.
  • Demonstrate leadership skills and the ability to influence others and build strong relationships
  • Superb organizational skills, with the ability to successfully work on multiple tasks at a time
  • Mechanical aptitude, with above average math skills
  • Demonstrate ability to manage conflict to win-win solutions
  • Ability to use and understand Windows-based software, MS Excel, ERP Sales Module, and Salesforce
  • Self-motivated with the ability to handle fast paced work

Expectations of Employees

  • Uphold company core values
  • Maintain a clean and organized work area
  • Utmost attention to safety
  • Good attendance and punctuality
  • Concern for quality
  • Attention to detail

Traits of Successful Employees

  • Desire to build long term relationships
  • Exhibition of good communication skills when working with fellow employees
  • Ability to tolerate physical demands of the position
  • Ability to complete tasks according to planned schedule
  • Willingness to help out where needed

Employee Benefits

  • Weekly paycheck
  • Boot reimbursements up to $125
  • Medical insurance - Covers 75% of premiums
  • Dental and vision insurance
  • Company paid life insurance
  • 401K retirement account with 5% company match
  • On the spot bonuses up to $100

Learn more about Superior Industries

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