Operational Support Lead Analyst for ETL - #740983

Cognizant Technology Solutions


Date: 01/15/2022 05:30 AM

City: Branchburg, New Jersey

Contract type: Full Time

Work schedule: Full Day

We are Cognizant Artificial Intelligence



Digital technologies, including analytics and AI, give companies a once-in-a-generation opportunity to perform orders of magnitude better than ever before. But clients need new business models built from analyzing customers and business operations at every angle to really understand them



With the power to apply artificial intelligence and data science to business decisions via enterprise data management solutions, we help leading companies prototype, refine, validate and scale the most desirable products and delivery models to enterprise scale within weeks




  • You must be legally authorized to work in United States without the need for employer sponsorship, now or at any time in the future *

Required Skills :

1. Technical Skills : Informatica, IICS, StreamSets, Matillion Applications Technical Support Domain Skills : Sales & Marketing



2. Experience: 5 to 9 yrs



3. Provide ticket based support to customer queries. Well aware of ITIL Support modules for Incident, Change, Service Request, Problem and Knowledge Management



4. Nice to have skills :

Technical Skills :


  • Oracle, SQL, Unix, IICS, StreamSets, Matillion.

Experience 5 to 9 yrs




  • Unix Shell Scripting,Informatica PowerCenter,SQL ScriptingDomain Skills.
  • Oracle,Streamsets,Matillion,IICSDomain Skills.

5. TechnologyInformatica



Management:

Responsible for the project tasks assigned:


  • Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure.
  • Manage queue effectively and allocate tasks to the team based on an allocation plan.Service Tracking.
  • Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements etc.)
  • Conduct peer reviews and ensure quality of deliverables.Service Execution: - Comply to defined process during task execution (including problem management, KEDB management etc.)
  • Knowledge Management: - Contribute and participate proactively in knowledge sharing sessions.
  • Provide complete KT to support teams before any production release. People Management:
  • Manage and mentor the mentees (team)- Provide inputs for development of learning plan for the team.
  • Act as a buddy for new hires.
  • Shares recommendation towards Performance management and recognition of team members.

Contribution to Org Initiatives:


  • Adhere to Organization policies and procedures.
  • Participate in project and organization initiatives led by the Delivery leadership.
  • Contribute new ideas and innovative approaches at work, including CSI themes.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Jan 14 2022



About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant



Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

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